by Mercato Team | Jan 30, 2019 | Customer Satisfaction
Customer service is what will set your specialty food store apart from grocery giants like Walmart and Kroger. Personalized help and warm, welcoming customer service makes your business better than the competition, prompts customers to recommend you to family and...
by Mercato Team | Sep 9, 2018 | Customer Satisfaction
What’s the difference between your favorite grocery store and the one you kind of hate to go to but it’s the closest one right now and options are pretty limited? What makes your favorite store the one you want to go to every time? The one you pencil in on a Sunday as...
by Mercato Team | Aug 1, 2018 | Customer Satisfaction
Did you know that 97 percent of consumers in 2017 searched online to find local businesses? In this ever-modernizing age, the internet has become the public’s go-to source for information, which means your potential customers might be Googling you first before even...
