by Mercato Team | Jan 5, 2019 | Personnel
Employees matter. It is essential to find the right employees to represent your brand. Employees play a huge role in customer service which greatly determines your store’s success (Here’s more about how). But how do you find dedicated employees who care about your...
by Mercato Team | Dec 9, 2018 | Industry Tips & Trends, Personnel
2018 saw the rise of the minimum wage in 18 states, impacting small businesses from coast to coast. While the federal minimum wage remains at $7.25 per hour, many states were already in the $8-10 range and are now tracking to reach $15, most via a phased-in...
by Mercato Team | Aug 5, 2018 | Personnel
Your employees are the face of your brand. They are your store ambassadors. It is important to make sure your employees are well-trained enough to know how to handle things when you are not around. Friendly, helpful, well-informed employees can make a world of...